Prevention of Medical Errors Quiz

INSTRUCTIONS
This page is the quiz for your continuing education course. Please answer all of the questions below then click the “Grade my quiz” button at the bottom of the page. If you are stuck, use the “Hint” link that appears under the question.

You must score 75% or higher to pass. The quiz is a pass/fail matrix and it stops counting points once you reach the passing threshold of 75% so the only score you will receive will be PASS or FAIL. It will tell you which ones you missed, however, so you can try again if you fail.

IMPORTANT NOTE
If you click “Grade my quiz” and nothing happens it is because you missed a question. The Quiz will not submit unless EVERY question is answered, including the five at the top that collect the student information.

Good luck!

1. Student name (as you would have it on your certificate/transcript):
2. We will not send a certificate of completion or an updated transcript unless we can confirm that someone paid for this course. Please tell us who paid for it, if it was you, enter your name. If it was someone else, please enter the name of the person (or the business name) that paid for you.
3. Please enter the email address you would like us to send your certificate of completion to.
4. Your complete physical address (Street, City, State, Zip Code). This is a requirement of the NCBTMB for your transcript. We will not mail you anything or share the address with anyone. This can be a business address or PO Box.
5. Please enter your massage license number. If you do not have one, you may enter your NCBTMB certification number or just enter the number 0.
6. According to the Institute of Medicine (IOM) medical errors result in how many injuries to hospital patients?
7. At what point in the health care delivery system are errors likely to occur?
8. How does the IOM report define an error?
9. Research on why humans make errors (Reason, 1990) has identified two types of errors: active errors and ___________.
10. What does the acronym RCA stand for?
11. Which of the following is a population of special vulnerability?
12. What is the goal of a Root Cause Analysis?
13. What must be included in a credible RCA?
14. An Institute of Medicine report estimated that medical errors are estimated to result in about between 44,000 and 98,000 preventable deaths and _______excess injuries each year in the United States.
15. Medical errors are associated with _____________.
16. A __________ is an injury caused by medical management rather than the underlying condition of the patient.
17. ________tend to occur at the level of the individual and their effects are felt almost immediately.
18. ___________are more likely to be beyond the control of the individual, that is, errors in system design, faulty installation or maintenance of equipment, or ineffective organizational infrastructure.
19. Research has shown that certain factors can increase the error rate such as___________________________________.
20. How many types of reports are required by The Florida Agency for Health Care Administration?

PLEASE READ
Click the "Grade my quiz!" button below to get your result. If you passed it will say "You have passed". If you did not pass it will say "You did not pass" and then you can take the quiz again by hitting the back button on your browser.

IT WILL NOT GIVE YOU THE CERTIFICATE NOW, even if you pass. I (the approved provider) will EMAIL YOU the certificate within 24 hours after I make sure that you paid and everything looks correct.

PLEASE BE PATIENT. "Click Grade my quiz!" Once and give it a moment to produce results.